Advanced Vein Care Center Staff
The Advanced Vein Care Center’s staff is our most valuable resource and the primary reason for our success. They have been vetted, trained, and now possess many years of specific knowledge based in the care of patients suffering from venous diseases. They are known for being exceptionally friendly and skilled in what they do. They continue to set high standards for the treatment and care of all our patients. The members of our team are selected for their knowledge and expertise as well as their hospitality and approachability.
Ryan MacDonald, PA-C
Physician Assistant Ryan MacDonald, PA-C, is certified as a physician’s assistant and joined Advanced Vein Care Center in July 2015. He received his master’s degree, Physician Assistant Studies, from Massachusetts College of Pharmacy & Health Sciences and his Bachelor of Science, Biology, from UMass-Amherst. Prior to completing his physician assistant training, he also worked for four years as an emergency medical technician and three years as a pharmacy technician in eastern Massachusetts. Ryan is a proven team player, working closely with Dr. Lee, our team of medical assistants and our ultrasound technologists to provide top quality care with expertise, compassion and a great sense of humor.
Patient Services Robyn joined our practice in 2013, providing the essential element needed to create a strong Front Office experience for our patients and our staff. She ensures everything is in order in terms of referrals, insurance eligibility, clinical information from the referring physicians as well as scheduling appointments and procedures. Robyn is an outstanding resource for patients and staff in our ever-changing healthcare environment. Her strength and calm presence contribute significantly to the success of our practice. She received her Associate of Arts degree from Springfield Technical Community College in 2020.
Patient Services Jackie came to us in 2020 with more than 16 years of experience in patient services, including eight years as a medical assistant. She helps keep things running smoothly for our patients and staff, checking patients in and out, answering phones, scheduling appointments and providing exceptional customer service.
Patient Services Seinna is one of the smiling faces who will greet you upon your arrival to Advanced Vein Care Center. Joining our practice in 2021, Seinna is integral to helping our front office run smoothly. From answering phone requests, checking patients in, scheduling appointments and helping with patient questions, Seinna handles all of her responsibilities with a positive attitude. A native of Montreal, she has more than 16 years’ experience in health care, including her last role as a surgical coordinator at Brigham & Women’s Hospital in Boston.
Medical Assistant Melissa is responsible for all aspects of patient care and is a vital component within our facility. She has been with Dr. Lee for more than a decade and since the inception of the Advanced Vein Care Center. She assists with all his procedures and all aspects of patient care and flow during his office hours. She also assists Ryan as needed, cross-covering with our other medical assistants to cover patient care needs, scheduling and maintaining office operations at a highly proficient level.
Medical Assistant Misty brings clinical experience in both surgery and women’s health, having worked as a certified medical assistant for nearly a decade. Joining our staff in 2016, she assists our providers during vein and surgical procedures and follow-up appointments. Misty brings her skill and talent to our clinical practice and to our patients.
Medical Assistant Joy joined our practice in 2019, bringing with her an extensive background working as a medical assistant for nearly 15 years. Prior to joining our staff, she worked as a medical assistant in primary care as well as specialty care practices. Joy supports our providers during vein procedures and office visits. Her strong experience and compassion for patient care provides valuable support to our clinical practice.
Patient Services/Medical Assistant Reycha provides key coverage as a receptionist, medical assistant, and bilingual Spanish translator, working closely with our patients and family members. Her unique skill set enables her to work with patients from their first phone call to the practice all the way through to the conclusion of their clinical experience. Joining our staff in 2018, she came with several years of health care experience and has grown into an invaluable member of our team.
Registered Vascular Technologist Amelia is a very thorough ultrasound technologist who has extensive experience in performing venous physiology studies and venous mapping studies. A graduate of Elms College, she received her degree as a registered diagnostic medical sonographer from the American Institute in West Hartford. She pursued further certification, receiving her registered vascular technologist credentials from the Association of Registered Diagnostic Medical Sonography (ARDMS) in 2016. In addition to her primary ultrasound responsibilities, she also joins Melissa in cross-covering Dr. Lee’s procedures. She is a dedicated, hard-working, and cheerful individual who makes every ultrasound examination a pleasant experience for all our patients.
Registered Vascular Technologist Christina is a seasoned ultrasound technologist who also works with all our venous insufficiency patients. Her professionalism and constant attention to detail are tremendous assets to our clinical team. Christina performs the critical venous physiology studies for our patients to help diagnose the extent of their disease process. She also works with Dr. Lee during endovenous laser therapy treatments. She received her bachelor’s degree from University of New Haven and her certificate of diagnostic medical sonography from American Institute in West Hartford. Christina also successfully earned certification as a registered vascular technologist from the Association of Registered Diagnostic Sonography (ARDMS) in 2016.
Registered Vascular Technologist Michaela is an experienced ultrasound technologist with a vast background in conducting venous insufficiency ultrasounds. She also works aside Dr. Lee during endovenous laser therapy treatments providing ultrasound assistance. Michaela graduated from Springfield Technical Community College with her Associates Degree in General Studies/Liberal Arts. She received her Bachelor’s degree in Diagnostic Imaging from Quinnipiac University. In 2017, Michaela earned her certification as a registered vascular technologist with the ARDMS. Joining our practice in 2019, Michaela provides a great level of compassion and attention to detail when working with our patients.
Registered Diagnostic Medical Sonographer Tiffany is an accomplished ultrasound technologist who has great experience performing detailed venous mapping studies in patients with venous insufficiency. A graduate of Springfield Technical Community College in 2007, Tiffany received her Associates degree in Diagnostic Medical Imaging in Sonography. She has worked extensively within hospital-based systems, performing vascular and other specialty sonography studies. Joining our staff in 2019, Tiffany provides excellent patient care with her bright and caring personality. In addition to performing venous insufficiency ultrasounds, Tiffany assists Dr. Lee during endovenous laser treatments.
Billing Specialist Kay enjoys helping patients on a daily basis by answering billing questions and concerns. Her experience spans more than 15 years, working in both surgical and medical practices. Since joining Advanced Vein Care Center in 2016, she effectively helps resolve the most challenging questions competently and with a smile. Kay earned her bachelor’s in business administration from American International College.
Danielle Roberts, BS
Practice Specialist In her role as our practice specialist, Danielle provides IT support, supports our marketing and outreach efforts, and shares some administrative responsibilities in our front office. She previously served as a front office coordinator for a vein specialty clinic in Portland, Oregon. She received her Bachelor of Science degree in community health education from Portland State University. Danielle joined our team in 2020.
Lori Rizzo, BA
Practice Manager Lori is an important addition to our practice, joining Advanced Vein Care Center in 2018. With nearly two decades of experience as a business manager and practice manager at Baystate Health and Cooley Dickinson Medical Group, she has a detailed understanding of the medical office environment. She is responsible for managing the daily operations of our busy practice, and is readily available to address any questions or concerns. Lori received her bachelor’s degree from the University of Massachusetts, Amherst.
Melinda Lee, MS
Administrator Melinda completed her undergraduate work in human biology at Stanford University and she received her master’s degree in health policy and management from the Harvard School of Public Health. She works closely with the entire administrative and clinical team to ensure that patients, referring providers and staff have an extremely positive experience within our practice.
Our helpful staff members at the Advanced Vein Care Center are happy to discuss venous disease treatments and schedule a consultation for you. Give our Springfield, MA office a call at 413.732.4242. You can also complete an email form and we will do our best to respond within 1–3 business days.